In a statement, the company said the decision was necessary to address long-standing technical and contractual issues that have affected the plant’s ability to operate optimally.

The desalination facility, located along Accra’s eastern coast, has been a major source of potable water for residents in Teshie, Nungua, Spintex, parts of Sakumono, La, and nearby communities.

GWL assured the public that measures have been put in place to reduce the impact of the shutdown. These include rerouting water from other treatment plants and prioritising supply to essential service institutions such as hospitals, schools, and health centres.

“The management of GWL remains committed to delivering safe, reliable, and continuous water supply services to our cherished customers. We sincerely regret the inconvenience caused and assure the public that engagements are ongoing to expedite the resolution of the matter and restore normal operations,” the statement read.

The company further noted that regular updates on progress and timelines for the restoration of services will be shared through its official website, social media platforms, the media, and community representatives.