The UK’s third-party VAC supplier in Ghana is changing to VFSGlobal on this date. This means people in Ghana will need to complete their applications with VFSGlobal, even if they have begun the process with previous supplier, TLScontact.

You will be contacted by email if this change affects you. However, there is no need for concern as it will not affect visa application decisions, processing times or prices.

This change will improve our service, including on average shorter biometric and application submission times in the VAC.

The UK’s global network of VACs is managed by third party suppliers on behalf of UK Visas and Immigration (UKVI).

Marc Owen, UKVI Director for Visa, Status and Information Services, said: “The opening of our new VAC in Ghana marks an exciting milestone in the provision of a world-class UK visa operation, one which will provide important digital innovations and convenience to customers around the world.”

The new location for the Ghanaian VAC is Mezzanine Floor, Grand Oyeeman Building, South Liberation Link, Accra.

If you want to find out more about the changes to suppliers and when this is happening, please visit: Changes to the commercial partner visa application services - GOV.UK (www.gov.uk)