Dubbed operation ‘No Free Consumption,’ the exercise will involve ECG teams in the field updating customer details (phone numbers, GPS addresses, etc.), collecting any arrears, and disconnecting for non-payment of arrears.

In a statement issued on Thursday, ECG said its team would also take pictorial readings of all postpaid meters with its new meter reading electronic device (Zeus Mobile device) and capture/regularize all SHEP/non-ECG meters on its Zeus mobile device for customers to pay the regularization fee.

“In view of this exercise, the regional and district offices will operate with a lean staff pool who will provide essential services to customers during this exercise,” it added