2. All sim cards registered after the limit of 10 per individual are to be delinked, deactivated and removed from all databases by Monday April 17, 2023.

Since November 2022, our members have been blocking services for subscribers who have not completed both stages of the SIM registration process, as directed by the Ministry of Communications and Digitalisation.

The Chamber is encouraging all subscribers who have acquired Ghana cards but are yet to complete registration to do so before April 17, 2023. All subscribers with more than 10 SIMs registered to themselves should also visit their nearest mobile network operator’s service centres to urgently verify their SIMs on record.

Our members are obliged by the directive to completely deactivate all impacted subscriber SIMs which have not completed the registration by the said date without any further notice or extension of time for subscribers. It is important that the cherished customers of the networks are not barred from using voice, data, USSD, mobile money services and continue to have access to emergency and other important services. Subscribers with Ghana cards can avoid this inconvenience by completing stage 2 (the biometric capture) of the registration process.

Since the start of the SIM Registration Exercise, the members of the Chamber have invested heavily in arrangements to ensure that subscribers who have their Ghana cards and are ready to register, get registered at any of our several touchpoints across the country. For those that require some special assistance to carry out the registration exercise, kindly contact your service provider. Our members remain committed to supporting the efforts of all stakeholders to ensure that every customer in every part of the country is able to register their SIM card(s) with the Ghana card.

About the Ghana Chamber of Telecommunications

The Ghana Chamber of Telecommunication is an industry association and a private initiative by mobile network operators, Tower Companies, Infrastructure Companies and OEMs in Ghana. We are an advocacy institution established to help direct telecommunications policy, legislation and regulation, and pursue research towards the development of the telecommunications industry.

As the voice of the mobile operators and tower companies in Ghana, we work through direct engagements with government (institutions), civil society, key stakeholders and consumers to shape the mobile ecosystem and maximize the socio-economic benefits of mobile in Ghana. The Chamber was registered in 2010 and inaugurated in 2011.