On January 16, the PURC announced a 30 per cent and 8.3 per cent for electricity and water respectively expected to kick in today.

According to the release by PURC sighted by the Graphic business, the increment was a result of the cedi depreciation, soaring inflation and issues with power generation.

The release further noted that it has catalogued all unit consumption and the expected cost in a “Reckoner” which clearly explains how the tariff is applied and billed.

“Please note that individual customers’ tariff percentage increase will depend on customer classification and consumption category.

The Reckoner will be displayed at all our districts and customer service centres nationwide to guide customers on their electricity purchases.”

“ECG, by this announcement, assures our customers and stakeholders of our commitment to ensuring a smooth implementation of the new tariff,” the release stated.

ECG announcement

ECG also opined that it has established customer help desks in all districts and customer service centres to assist, explain and reconcile any challenge.