He said illegal utility connection was one of the reasons utility service providers were not able to deliver good service to customers.

He was speaking during the Northern Regional stakeholders' consultation session on the proposed multi-year tariff review organised by the Public Utilities Regulatory Commission in Tamale.

Naa Abdulai expressed support for utility service providers to deal with people, who engaged in illegal connection.

He further called on the utility companies to improve service delivery to clients.