After 15 years of promoting financial inclusion in Ghana through mobile money (MoMo), MTN Ghana is seeking to unlock untapped potentials in the financial technology (fintech) industry.
Despite the huge progress made since the introduction of the MoMo service in 2009, the company believes services such as credit, digital payment, cross border payments, insurance and e-commercial remain untapped.
Nii Adotey Mingle, Northern Sector General Manager of MTN, says the key to unlocking those segments are its partners, including merchants, agents, and subscribers.
Speaking at the MTN MoMo@15 Stakeholder's Dinner and Awards ceremony in Kumasi, Mr. Mingle said there were still opportunities to penetrate key segments of the financial ecosystem.
He said the Ghanaian fintech industry was on the verge of an explosive growth given the robust infrastructure and policy framework being contemplated by the regulator and other policy makers.
This, he said, provided opportunity for MTN to explore other segments of the market to provide variety of services for its customers.
"We need to deepen our partnership efforts and invest in the required skills and technology to spur growth in the industry," Mr. Mingle emphasised.
He said MTN remained committed to collaborating with its stakeholders to achieve the next chapter
of its ambition - providing financial freedom for every Ghanaian.
"We will continue to push the boundaries of innovation, to adapt to the ever-evolving technological landscape, and to ensure that no one is left behind," he assured stakeholders.
He acknowledged the critical role of customers who have been at the center stage of the MoMo journey so far, enumerating series of activities that had been rolled out to appreciate them.
The General Manager also spoke about the significant contribution of MoMo to Ghana's fintech industry, including direct and indirect jobs, as well as improved government revenue.
Over 100 deserving merchants and agents of MTN MoMo drawn from Ashanti, Bono and Bono East Regions were recognised for their loyalty to the business.