With a mission to provide world-class support to its cherished customers in Ghana and the sub region, Mantrac has constructed a state-of-the-art Components Rebuild Centre (CRC) with an investment of over $50 million.

That, the company has said, is the largest Caterpillar dealer facility in the sub region located in the oil hub of Ghana, Takoradi.

The new CRC mainly focuses on supporting mining, construction, marine and the oil and gas sectors.

It’s a magnificent edifice with a 10,000m2 component workshop, 2,500m2 testing facility and specialist equipment to maintain global Caterpillar standards.

It employs the latest equipment, tooling and contamination-control methods for overhauling engines and rebuilding components.

The facility also comes with a global standard Parts Distribution Centre with a 5,000m2 warehouse to support the CRC and all customers in Ghana.

Leading Ghana’s infrastructure devt agenda

As the sole authorised Caterpillar dealer and a leader in Ghana’s earthmoving equipment sector, Mantrac Ghana Limited continues to enjoy a well-respected presence in the country’s Infrastructure development agenda.

It has supplied and supported the best possible tailored equipment in many sectors of the Ghanaian economy such as construction, mining, forestry, material handling and power generation; and now, the introduction of the company’s one safe source of Aftermarket Solutions.

Through a policy of continuous improvement, Mantrac has shifted the way it does business so it can better serve customers anywhere, anytime.

It has simply gone digital.

Payment gateways

The new customer portal - Mantrac Direct, provides payment gateways, fleet information and much more with a simple click, providing all Mantrac Cat information in one easy interface.

Its ‘Ship to Me’ parts option and COVID-secure drop box for parts, delivers all the maintenance items its customers need to keep operations running on site and at the office, with less time spent in branch, more uptime out in the field, and more social distancing to ensure safer operations.

Plus, its remote servicing capability means its customers have the peace of mind.

It is also closer to its customers than ever with its new Live Chat functions across its social media channels.

Regardless of the challenges ahead, Mantrac continues to be a dealer its customers can depend on, providing superior service and expertise, and working with customers to build a better tomorrow.